Frequently Asked Questions

Everything you need to know about your beauty journey with Aswini.

Are Aswini products suitable for sensitive skin?

Yes, our products are formulated with dermatologically tested ingredients designed to be gentle yet effective. However, we always recommend performing a patch test before full application.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the country. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return policy for unopened and unused products. If you receive a damaged item, please contact our support team within 48 hours for a replacement or refund.

Do you test your products on animals?

Absolutely not. Aswini is committed to ethical beauty practices and we are proud to be 100% cruelty-free. We do not test any of our finished products or ingredients on animals.

How can I track my order?

Once your order is shipped, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout experience.